Legal notice

CUSTOMER SERVICE

We are always available via email or WhatsApp to answer all your questions and provide recommendations on sizes and models.


SECURE SITE

Our site has the best digital security certificates, so you can browse and shop with complete confidence. Your information is protected at all times.


DELIVERY TIME

We ship to the entire territory of Latin America.

All products available in our store are shipped directly by us or by our partners to the address provided at the time of purchase. The estimated delivery time is 3 to 45 business days, depending on the destination and the payment confirmation date.

Shipping is done within 10 business days after payment approval in our system.

Payments made through methods such as bank transfer may take 1 to 3 business days to be confirmed.

We guarantee a tracking code so you can follow the progress of your order online.

For more information, please refer to our Shipping Policy.


PAYMENT METHODS

We offer a completely secure checkout process, with various payment options such as credit card, bank transfer, local payment platforms, and other digital methods available depending on your country.


TAXES AND ADDITIONAL CHARGES

You will not pay any additional fees on the value of your purchase. Although products may go through customs, the price you see on our site is the final price, with no extra costs or surprises.

⚠️ It is the customer's responsibility to correctly provide the delivery address and include the tracking code. In some countries, it may be necessary to provide a personal identification number for the customs clearance of the package.